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Engaging parents in conversation:thought clouds

Puyallup School District launches new communications tool

In today's world of seemingly unlimited ways for a school district to communicate with parents, engaging with them and receiving feedback is very important.

In fact, the district has set a goal to provide a method for parents and community members to provide feedback in order to gauge satisfaction with specific educational programs and initiatives taking place in Puyallup schools.

With customer satisfaction in mind, the district has launched a communications tool called ThoughtExchange. The tool allows them to share thoughts confidentially to ensure all voices are heard and all divergent views can come to light around a shared topic of interest or concern.

ThoughtExchange is not a survey tool, rather, it engages interaction as people respond anonymously with other participants.

1.  A broad question is posed and people are invited to respond.

2.  Thoughts are shared anonymously with others participating in the exchange.

3.  Participants rate (using 1-5 stars) their agreement with each thought.

4.  Data is gathered for analysis and used as input for decision-making.

TE steps

Information learned through ThoughtExchange will be used to gauge parent and community participation and understanding in interactions with school staff and administrators. It will provide feedback on satisfaction with the direction of the Puyallup School District.

Each parent will be invited to participate in a ThoughtExchange sometime during the 2017-18 school year.

Watch for your invitation!